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Privacy Policy

 

Travelofly values and respects your privacy. We are committed to providing you with a safe and secure user experience while you use our website and services. To complete your travel bookings, we may need to collect certain personally identifiable information (information that can identify you as an individual, such as your name, address, or telephone number). We assure you that all personal data shared with us is protected and handled responsibly.

By using our services, you agree to the terms and conditions presented during your visit. If you do not accept these agreements, you may be unable to use certain features or complete bookings on our website.

This Privacy Policy applies to all Travelofly services, webpages, communications, and related support channels, including offsite services such as email support and customer care.


Information We Collect

This notice applies to all information collected or submitted on Travelofly.com.
As a travel services provider offering flight deals and related services, we may request the following personal details:

  • Full Name
     
  • Address
     
  • Date of Birth
     
  • Passport Number
     
  • Email Address
     
  • Phone Number
     
  • Frequent Flyer Numbers
     
  • IP Address
     

How We Use Your Information

Your information is primarily used to process and complete your flight bookings. We strive to maintain the highest standards of data security so you can trust us throughout the booking process.

Additionally, we may use your information to:

  • Notify you of special promotions and offers
     
  • Send greetings or updates to your registered email
     
  • Inform you about significant price drops for certain airlines
     
  • Respond to inquiries sent through our customer support channels
     

We may share summarized website analytics — such as the number of visitors to a specific page — with advertisers or partners, but we do not disclose any information that can personally identify you.

Reservations & Third-Party Services

By making a reservation on our website, you acknowledge that we work with third-party aggregators and travel suppliers. While we strive to provide the best possible service and may charge a service fee for our efforts, Travelofly is not liable for actions taken by airlines or external suppliers. This includes, but is not limited to:

  • Flight cancellations
     
  • Rescheduling
     
  • Bankruptcy
     
  • Delays or operational issues
     
  • Any other circumstances beyond our control
     

Non-Personally Identifiable Information (NPII)

We also collect certain information that does not directly identify you as an individual. This helps us improve our website and services.

Non-personally identifiable information may include:

  • Browser and device details
     
  • App and usage data
     
  • Data collected through cookies, pixel tags, and similar tracking technologies
     

How We Protect Your Information

Your safety and trust are important to us. We use industry-standard security measures to protect the personal information you share. Only authorized employees may access your data, and solely for legitimate business needs.

While we take reasonable steps to safeguard your information, no method of data transmission or storage is completely secure. If you believe your account or personal data has been compromised, please notify us immediately.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Use by Minors

Our website and services are not intended for individuals under the age of 18. If you are under 18, you may not use our services. If we become aware that a minor has submitted information, we may take appropriate steps to remove it.

California Consumer Privacy Act (CCPA)

The California Consumer Privacy Act of 2018 (CCPA) provides California residents with enhanced rights regarding their personal information. These include:

  • The right to know what personal data a business collects
     
  • The right to understand how that data is used
     
  • The right to know with whom that data is shared
     

Travelofly complies with all applicable CCPA requirements.

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